September 21, 2010
Notice of Free Replacement of Steel -made Bicycle Rear
Child Seats- Expansion of Items Included in the Recall
 
Bridgestone Cycle Co., Ltd. (president: Keiji Watanabe) will replace free of charge the following twelve models of steel-made bicycle rear child seats (including one Yamaha Motor Co. Ltd. model) sold up until now with resin-made rear child seats. Breakages have occurred in the footrests (where children place their feet to attain stability) in these models, leading to minor injuries, and in consideration of the seriousness of this, Bridgestone will implement the recall in order to ensure that additional accidents are prevented and to ensure that the safety and peace of mind of our customers remains our paramount priority. We hereby extend our deepest apologies to our customers and all people concerned, and ask for your understanding and cooperation.

Further details are provided below.
1.Background
We received reports that accidents involving breakages in the footrest portions of steel-made rear child seats had occurred and consequently initiated a recall for free replacements and repair to three models that may have been subject to inaccurate attachment from July 09, 2010. However, accidents were also reported in models that had been accurately assembled, resulting in minor injuries to children, so we expanded the size of the recall to cover all of the following steel-made products so that they could be replaced free of charge with resin-made rear child seas.The following products are affected by the recall.
A further nine models, covering 465,331 units, have been added to the original three models, covering 104,192 units, to make a total of twelve models, or 569,523 units.

2. Affected Products
Product Name
Model
Sales Period
Affected Units
Products Affected by the July 09 Recall
New Royal Child Seat
RCSNRX.A
Nov. 2007 to May 2010
88,765
Royal Child Seat STD
RCS-SRT
May 2008 to Jun. 2010
1,845
New Deluxe Child Seat
RCS-MH.A
Mar. 2008 to Jun. 2010
13,582
Products Affected by the Current Recall
Royal Child Seat
RCS-NAS
Jun. 2009 to Sep. 2010
55,324
Royal Child Seat
RCS-SDX
Sep. 2002 to Sep. 2008
171,150
New Royal Child Seat
RCS-NRX
Jan. 2007 to Sep. 2009
61,163
Deluxe Child Seat
RCS-MHBC
Feb. 2000 to Nov. 2009
132,596
Deluxe Child Seat
RCS-MHB
Feb. 2000 to Mar. 2008
6,031
Rear Child Seat
RCS-MSG
Mar. 2000 to Aug. 2009
13,480
Rear Child Seat
KNR-69SG
Apr. 1995 to Apr. 2006
23,172
Special Child Cushion Child Seat
RCS-K
Apr. 2003 to Oct. 2007
687
Yamaha Motor Co., Ltd. (Same model as the RSC-NAS)
Jul. 2009 to Sep. 2010
1,728
Total
12 Models
569,523
- The product names and model name are not displayed on the product.
- The Bridgestone logo is displayed on the back of the product and on the cushion.

bridgestone logo

- Details are provided on our website (www.bscycle.co.jp)
- The YAMAHA logo is displayed on the back of the Yamaha Motor Co., Ltd. model.

3. Implementation
(1) The twelve above-listed models will be replaced free of charge with resin-made rear child seats on submission of the original product at the dealer of purchase from September 30 onwards (this includes products that have already been inspected and repaired free of charge.) Free inspections will be carried out between September 22 and September 30.
(2) Customers with products not covered by the recall may also have their rear child seats inspected free of charge at the dealer of purchase. We will also institute an in-house investigation for the purpose of establishing measures for improving the safety of rear child seats in the future.

4. Methods of Notifying Customers
(1) Notification posted on the Bridgestone website (September 21.)
(2) Notification provided in advertisement form in national newspapers (September 22, daily newspapers.)
(3) Notification provided in the form of posters in bicycle dealerships (September 22 onwards)


Dealership poster claiming [Free Replacement] details.

5. Inquiries
< Customers>
Bridgestone Cycle Rear Child Seat
Free Replacement Customer Call Center
Freedial: 0120-22-0355
Opening Hours@
09:00 to 17:00@
Every day until September 30 (including weekends and national holidays)
Monday to Friday from October 01 (excluding weekends, national holidays and company holidays)
< Media-Related>
Sales and Planning Division: 048-772-5214, PIC: Mr. Mori and Mr. Sato


Affected Products
Items #1 to #4 are identifying points. Check these four characteristics.

1. Three models affected by the recall of July 09, 2010


2. Nine models affected by the current recall