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Message from the President


Standing in our Customers' Shoes to Create Precision Products

First of all I would like to extend my thanks and gratitude for your continued support with regards to Bridgestone Cycle products and services. I must also extend my deepest apologies for the trouble caused by the recall of steel-made rear child seats that we have been implementing since July of last year. Bicycles are extremely familiar modes of transportation that can be seen all over town at all times. The topic of bicycles is also more commonly reported in the media recently, and I'm sure that everybody is fully aware of just how highly acclaimed they are as being environmentally friendly and useful for maintaining health.

Bicycles are wonderful modes of transport that provide a positive contribution to solving the problems of modern-day society when incorporated into everyday life. The whole bicycle manufacturing industry is also actively taking part in campaigns to promote the distribution of these safe and environmentally friendly modes of transport, and the Bicycle Association of Japan initiated the BAA Mark system in 2004 to certify the safety of bicycles.We at Bridgestone are also doing our best to provide support for the lifestyles of each and every one of our customers via our many hit products, including the Anchor, which supports a sporty lifestyle, the Albelt and Viletta, which provide strong support for all school commutation scenarios, and the Angelino, which supports mobility for young mothers. We also intend to provide as much help as we are capable of in solving the issues of a low-carbon society and guaranteed health demanded by society at large, and we are now working on plans to bring functional and beautiful products and services that are sure to provide satisfaction to all of our customers in order to support their lifestyles and their dreams. We believe that the cornerstone of this is to stand in our customers' shoes and create precision products based on the concept of the customer coming first. The corporate philosophy and symbol mark of Bridgestone Cycles was refined in March of this year; marking the eightieth year since our foundation. We intend to use this as a springboard to reinforce our conviction that standing in our customers' shoes to create precision products is our starting point as a manufacturer, while not forgetting the mission that we have nurtured ever since our foundation of contributing to society through the provision of quality. It is our intention to make sure that we get a good grasp of exactly what is happening in the environment that our customers and all stakeholders share in good faith as early as possible, and then take swift action based on careful consideration. We believe that this will enable us to suggest and provide precision products and superior levels of services to all of our customers in order to guarantee total satisfaction and to strengthen the relationships and bonds we share with the whole of society. We eagerly look forward to your continued support and encouragement in the future.

 
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